SALESFORCE-SALES-REPRESENTATIVE VALID EXAM PDF & TRUSTWORTHY SALESFORCE-SALES-REPRESENTATIVE EXAM CONTENT

Salesforce-Sales-Representative Valid Exam Pdf & Trustworthy Salesforce-Sales-Representative Exam Content

Salesforce-Sales-Representative Valid Exam Pdf & Trustworthy Salesforce-Sales-Representative Exam Content

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A steadily rising competition has been noted in the tech field. Countless candidates around the globe aspire to be Salesforce Certified Sales Representative in this field. Salesforce Salesforce-Sales-Representative stand out from the rest of the Salesforce professionals. Once you become Salesforce certified, a whole new scope opens up to you and you are immediately hired by reputed firms. Even though the Salesforce Certified Sales Representative boosts your career options, you have to pass the Salesforce-Sales-Representative Exam. This Salesforce Certified Sales Representative exam serves to filter out the capable from incapable candidates.

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Salesforce Salesforce-Sales-Representative Exam Syllabus Topics:

TopicDetails
Topic 1
  • Forecasting: In this topic, Salesforce Sales Professionals assess forecast accuracy to drive opportunity consistency and evaluate risks and opportunities in business deals. Understanding key inputs for the forecasting process helps optimize predictions, an essential skill for the Salesforce Certified Sales Representative Exam.
Topic 2
  • Pipeline Management: In this topic, Salesforce Sales Professionals develop skills to generate and evaluate pipeline opportunities. Candidates also focus on analyzing pipeline health insights. It ensures data integrity, improves relevance, and enables accurate stage progression. These competencies underpin successful pipeline management strategies, measured in the Salesforce Certified Sales Representative Exam.
Topic 3
  • Customer Engagement: In this topic, Salesforce Sales Professionals explore how to demonstrate thought leadership to shift customer perspectives and align solutions with needs. Moreover, the topic focuses on leveraging multiple touchpoints builds prospect interest, while nurturing relationships enhances product adoption.

Salesforce Certified Sales Representative Sample Questions (Q65-Q70):

NEW QUESTION # 65
What are the key elements of a successful cold call?

  • A. Several short questions and a shared link to product descriptions on the company website
  • B. Details about the decision maker and a follow-up with them soon after the call
  • C. A compelling hook that ties in a product or service and open-ended questions

Answer: C

Explanation:
A cold call is a phone call to a potential customer who has not expressed any prior interest in your product or service. The key elements of a successful cold call are a compelling hook and open-ended questions. A compelling hook is a brief statement that captures the attention of the prospect and shows them how your product or service can solve their problem or meet their need. Open-ended questions are questions that require more than a yes or no answer, and that encourage the prospect to share more information about their situation, goals, challenges, and preferences. By using a compelling hook and open-ended questions, you can engage the prospect, build rapport, qualify them as a lead, and move them to the next stage of the sales process. Reference:
Cert Prep: Salesforce Certified Sales Representative, unit "Generate Leads and Opportunities"
[Sales Rep Training], unit "Prepare Your Team to Sell Successfully"


NEW QUESTION # 66
In the context of deal management, why is it important for a sales representative to earn a deeper level of trust and access to decision makers within the customer's organization?

  • A. To enhance the sales rep's understanding of the customer's needs
  • B. To gain access to information about the customer's competitors
  • C. To increase the sales rep's personal network and influence

Answer: A

Explanation:
Earning a deeper level of trust and access to decision makers within the customer's organization is important for a sales representative in the context of deal management, because it can help the sales rep to enhance their understanding of the customer's needs, challenges, goals, and preferences. This can enable the sales rep to tailor their solution and value proposition to the customer's specific situation, and address any objections or concerns that may arise during the sales process. It can also help the sales rep to influence the decision makers and persuade them to choose their solution over the competitors'. Increasing the sales rep's personal network and influence or gaining access to information about the customer's competitors are not the best answers, because they are not directly related to the customer's needs, which are the primary focus of deal management. The sales rep should use their network and influence to support the customer's needs, not their own. The sales rep should also focus on differentiating their solution from the competitors', rather than obtaining information about them. Reference: Certification - Sales Representative - Trailhead, [Sales Rep Training: Create Effective Selling Habits - Trailhead]


NEW QUESTION # 67
A sales representative is working on an opportunity that has recently progressed to a more advanced stage in the deal lifecycle.
Which action should the sales rep take to ensure accurate forecasting?

  • A. Continue forecasting based on the previous stage until the deal closes.
  • B. Update the opportunity's stage and forecast category to reflect the recent progress.
  • C. Focus on unrelated opportunities and assume the current opportunity will close.

Answer: B

Explanation:
Updating the opportunity's stage and forecast category to reflect therecent progress is what the sales rep should do to ensure accurate forecasting. An opportunity is a qualified prospect who has a high probability of buying the product. An opportunity stage is a measure of how far along the opportunity is in the sales process, such as prospecting, qualification, proposal, negotiation, etc. A forecast category is a measure of how likely the opportunity is to close as won, such as pipeline, best case, commit, closed, etc. Updating the opportunity's stage and forecast category helps to reflect the current status and potential outcome of the opportunity, as well as to provide a realistic and reliable prediction of future sales revenue.References:https://www.salesforce.com
/resources/articles/sales-forecasting/#sales-forecasting-definition


NEW QUESTION # 68
How can a sales representative best identify a customer's challenges and initiatives?

  • A. Present an overview of new products their company has brought to market.
  • B. Elicit detailed responses by asking open-ended questions during meetings.
  • C. Ask "yes" or "no" questions to make the discussion efficient.

Answer: B

Explanation:
Asking open-ended questionsis a key skill for sales representatives, as it allows them to uncover the customer' s challenges and initiatives, as well as their goals, needs, and pain points. Open-ended questions are those that cannot be answered with a simple "yes" or "no", but require the customer to provide more information and explanation. For example, instead of asking "Are you happy with your current solution?", a salesrep can ask
"What are the main challenges you are facing with your current solution?" or "How does your currentsolution help you achieve your goals?" By eliciting detailed responses, the sales rep can gain a deeper understanding of the customer's situation, identify opportunities to add value, and tailor their solution accordingly. References:
* Sales Rep Training: Prepare Your Team to Sell Successfully, unit "Ask Open-Ended Questions to Uncover Customer Needs".
* Cert Prep: Salesforce Certified Sales Representative, unit "Use Discovery to Understand Customer Needs".


NEW QUESTION # 69
How does a sales representative determine if a customer might be a valid prospect for the product?

  • A. Uncover what the customer is planning to do and the executive staff's purchasing preferences.
  • B. Review the customer's website and tell the prospect that the product will solve their problems.
  • C. Understand the customer's pain points and what they attempted in the past that was unsuccessful.

Answer: C

Explanation:
Understanding the customer's pain points and what they attempted in the past that was unsuccessful is a way to determine if a customer might be a valid prospect for the product. This helps to identify the customer's needs, challenges, goals, and motivations, as well as to assess their fit and readiness for the product. This also helps to position the product as a solution that can address their pain points and provide value. Reference: https://www.salesforce.com/resources/articles/sales-process/#qualify


NEW QUESTION # 70
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